service acceptance

One  Pledge

1. our plant to be a guarantee provided by the equipment is brand new, complete and unused.
2 To support the contract operation and maintenance of equipment, our factory to ensure the technical information provided complete, clear and correct.
 
two  Pre-sale services
Customers need to design programs specific project, please contact us and we will be at the construction site designers and products designed specifically to carry out a detailed investigation and repeated studies, provide free professional technical programs.

three  Installation
1,Our company appointed professional and technical personnel to the site installation. In the installation process, I have equipment, technical personnel will be held absolutely responsible for the program would be strictly in accordance with the requirements and product technical specifications for factory installation and commissioning of science. If there are special conditions need to install the program on some changes to our side and use party consultation. Our company will fully ensure that the installation time and the two sides agreed to complete the time line. Demand side as a result of natural or man-made causes the need for delay, the two sides would be resolved through consultation.
2, debug eligibility criteria: the company will use the description of the standards set as a standard.

Four  Use of training

My company will be based on a list of contracts to provide detailed product specifications, system manuals and system maintenance manual. Will be users of the following training: The system use, system maintenance, equipment maintenance.

Five  warranty

1, warranty purpose: a timely response, as soon as possible solution to ensure the use.
2, the warranty period: on-screen body of the warranty period, free of all maintenance services; over the warranty period, there will only be charged to the user maintenance services used in materials costs, labor costs are not charged.
3、Warranty area:
The user is found in the course of the problem can not be resolved can be directly by phone, fax, etc. get in touch with my company, my company will be reflected as soon as possible within 24 hours to resume normal operation. To ensure that shorten the repair time, I will configure the part of the spare parts such as power supplies, chips and so on.  In normal use and storage conditions, the company responsible for the quality of equipment. Failure as a result of product quality, our company will offer free maintenance and parts replacement. In the warranty period, if the device is not found in normal operation, use the side should my company issued a detailed written report on the details of the problem.
4、Project after the end of the lifelong nature of our maintenance system, and continue to perfect the system functions and software upgrades that require additional hardware devices, and only pay the cost components.
5、After-sales service: regular maintenance, pay a return visit for advice, to improve to improve
6、My company can transform to other manufacturers to maintain production of display, interested, please contact with my company's after-sales service :0755-27820006